The following terms and conditions apply to conducting business with Brazil Fiesta whether it be live, via telephone, or through this website and internet communications.

Visa Service

PROCESSING
Brazil Fiesta processes visas in accordance to the consulate’s requirements for approval. The decision to grant or not grant a visa, as well as requests for additional documentation, is entirely up to the discretion of the Brazilian Consulate. The duration and restrictions placed on any issued visas are entirely decided upon by the Consulate. Brazil Fiesta cannot guarantee requests for visa duration as the decision is entirely the Consulate's. Brazil Fiesta verifies visa type and duration after the Consulate issues the visa.

Brazil Fiesta does not supply travel itineraries to visa customers.

Visas are processed in the order they are received. We travel to the consulate once every day that they are open and accepting applications.

Brazil Fiesta does not release visas back to the client until all related fees have arrived in our office.

RUSH visas are not guaranteed to be approved and delivered within the rush-service timeframe – the consulate may reject the visa.

Customers are responsible for requesting faster delivery (Overnight, Priority Overnight) and/or RUSH service if required to meet travel obligations.

REFUNDS & FEES
Customers denied a visa are not entitled to a full refund.

Customers who send passports with an already valid visa for Brazil are not entitled to a full refund. However, a service credit may be granted.

There are no refunds provided for our visa service after the visa has been stamped in your passport. Failure to travel or to forfeit their entry after the 90 day time period expires is the responsibility of the passenger.

Returned checks are subject to a $30.00 surcharge.

SHIPPING PASSPORTS & DOCUMENTS
Our service utilizes FedEx or USPS Priority Mail and USPS Express Mail to ship your documents back to you. You can request FedEx 2nd Day, FedEx Priority Overnight, FedEx Standard Overnight, FedEx Saturday Delivery, or USPS Priority or Express Mail with Delivery Confirmation with our Visa Information Form.